COOLEY GODWARD LLP
SAMPLE WEBSITE DEVELOPMENT AND HOSTING
AGREEMENT
(updated May 1998)
This form is written as a sample agreement that would be used when a
customer desires to procure website development and hosting services from a
provider. This sample agreement is
customer-favorable and is likely to contain many provisions unacceptable to
providers.
The following provisions need to be specifically considered:
1.
The opening
paragraph needs to be filled in
2.
Section 3: The
time period for a response to the Change Order should be filled in.
3.
Section 3: The
cap on Provider’s per-hour charges should be filled in.
4.
Section 4.1(f):
The standards should be filled in.
5.
Section 14.1:
The county for jurisdiction should be filled in.
6.
Exhibits A and
B should be completed.
Of course, any sample agreement cannot provide legal guidance. Therefore, this agreement is merely intended
to describe terms that are worth considering in the process of drafting a
website development and hosting agreement, but it should not be considered as
rendering legal advice about the effect of such provisions. In all cases, users of this document should
consult a qualified attorney to discuss the legal implications of the
provisions in this sample.
WEBSITE DEVELOPMENT AND HOSTING AGREEMENT
This Website
Development And Hosting Agreement (the
“Agreement”) is made as of _________, 199____, by and between ________________ a ___________
corporation (“Provider”), and _______________,
a __________________ (“Customer”).
1.
Definitions.
1.1
“Content” means all text, pictures, sound, graphics,
video and other data supplied by Customer to Provider pursuant to Sections 2.1
or 4.1(c), as such materials may be modified from time to time.
1.2
“Design
Fee” means the fees set
forth in Exhibit A for Website development services provided pursuant to
Section 2.
1.3
“Domain
Name” means the domain name
specified for the Website by Customer from time to time. The initial Domain Name is specified in Exhibit
A.
1.4
“Intellectual
Property Rights” means any
and all now known or hereafter known tangible and intangible (a) rights
associated with works of authorship throughout the universe, including but not
limited to copyrights, moral rights, and mask-works, (b) trademark and trade
name rights and similar rights, (c) trade secret rights, (d) patents, designs,
algorithms and other industrial property rights, (e) all other intellectual and
industrial property rights (of every kind and nature throughout the universe
and however designated) (including logos, “rental” rights and rights to
remuneration), whether arising by operation of law, contract, license, or
otherwise, and (f) all registrations, initial applications, renewals,
extensions, continuations, divisions or reissues hereof now or hereafter in
force (including any rights in any of the foregoing).
1.5
“Milestone
Delivery Schedule” means the
schedule for development of the Work Product set forth in Exhibit A.
1.6
“Provider
Tools” means any tools, both
in object code and source code form, which Provider has already developed or
which Provider independently develops or licenses from a third party, excluding
any tools which Provider creates pursuant to this Agreement. By way of example, Provider Tools may
include, without limitation, toolbars for maneuvering between pages, search engines,
Java applets, and ActiveX controls. All
Provider Tools used in the Website shall be set forth in Exhibit A.
1.7
“Specifications” means Customer’s requirements set forth in
Exhibits A and B, as amended or supplemented in accordance with this Agreement.
1.8
“User
Content” means all text, pictures,
sound, graphics, video and other data provided by Website users.
1.9
“Website” means the user interface, functionality and
Content made available on pages under the Domain Name.
1.10
“Work
Product” means all HTML
files, Java files, graphics files, animation files, data files, technology,
scripts and programs, both in object code and source code form, all
documentation and any other deliverable prepared for Customer by Provider in
accordance with the terms of this Agreement.
2.
Website Development.
2.1
Delivery
of Initial Content. Customer shall deliver to Provider all
Content that Customer intends for Provider to incorporate into the Work Product
(the “Initial Content”). The Initial
Content shall be in the format(s) specified in Exhibit A.
2.2
Development.
Provider shall provide design, programming and other consulting services
as specified in Exhibit A for the Design Fee set forth therein. Provider will provide the Work Product to
Customer in accordance with the Milestone Delivery Schedule. Time is of the essence with respect to the
performance of Provider’s services hereunder.
2.3
Project
Liaisons. Each party’s primary contact for development
efforts shall be the project liaisons specified in Exhibit A or the
person otherwise designated in writing by Customer or Provider, as the case may
be.
2.4
Provider
Tools. In the event any Provider Tools are
incorporated into or are used in conjunction with the Website, or any Provider
Tools are used to manipulate Content for distribution on the Website, then
Provider hereby grants to Customer a worldwide, non-exclusive, sublicenseable
(through multiple tiers), assignable, royalty-free, perpetual, irrevocable
right to use, reproduce, distribute (through multiple tiers), create derivative
works of, publicly perform, publicly display, digitally perform, make, have
made, sell, offer for sale and import such Provider Tools in any media now
known or hereafter known. Throughout
the term of the Agreement and immediately upon termination, Provider shall
provide to Customer the most current copies of any Provider Tools to which
Customer has rights pursuant to the foregoing, plus any related documentation.
2.5
Shadow
Site; Acceptance. Provider shall make available complete
versions of the Work Product on a password protected server (the “Shadow Site”)
for Customer’s review and acceptance.
Customer shall have 30 days to review and evaluate the Work Product (the
“Acceptance Period”) to assess whether it meets the Specifications and meets
industry standards for professional,
technical and artistic quality. If
Customer rejects the Work Product during the Acceptance Period, Customer may,
in its sole discretion, elect to: (a) extend the time for Provider to provide
revised Work Product for acceptance testing in accordance with this section;
(b) revise the Specifications and to negotiate an appropriate reduction in the
Design Fee to reflect the revised Specifications; (c) complete the Work Product
and deduct the costs of completion from the Design Fee; or (d) terminate this
Agreement, in which case Section 6.3 applies.
2.6
Search
Engine Registration. When Provider makes the initial final
version of the Work Product available to Customer, Provider shall propose
Customer 50 search engines and directories where the Website should be
registered. If requested by Customer,
Provider at its expense shall promptly register all Website pages with all (or
a designated subset) of such sites.
2.7
Back up
of Work Product. Prior to initial acceptance of the Work
Product, Provider shall back up its work at least once every 3 days and to
store such back-up materials in a secure site at a separate location.
3.
Modifications. If Customer desires to modify
the Website (including the Platform Requirements specified in Exhibit A)
at any time during the term of this Agreement, Customer shall describe the
additional services or deliverables to Provider (the “Change Notice”). Within ___ days of such Change Notice,
Provider shall submit a change order proposal (the “Change Order”) which
includes a statement of any additional charges and, if the Change Notice is
provided prior to initial acceptance of the Work Product pursuant to Section
2.5, any adjustments to the Milestone Delivery Schedule resulting from the
proposed Change Notice. On Customer’s written
approval of the Change Order, the Change Order will become a part of this
Agreement. Any additional deliverables
or changes to the Website described in the Change Order shall be subject to
acceptance testing at the Shadow Site as described in Section 2.5. Provider shall quote all charges for the
Change Orders at its then-current standard charges, but in no event shall it
exceed the per hour specified in Exhibit A.
4.
Web Hosting.
4.1
Services.
Following Customer’s initial acceptance of the Work Product pursuant to
Section 2.5, Provider shall provide the following web hosting services:
(a)
Domain
Name. If requested by Customer, Provider at its
expense shall cooperate with Customer in registering the Domain Name with
InterNIC. Customer shall own all right,
title and interest in and to the Domain Name and all Intellectual Property
Rights related thereto. Unless
otherwise specified by Customer, Provider shall list Customer’s project liaison
as the administrative, technical and billing contact.
(b)
Content
Control. Customer shall have sole control over the
Content. Provider shall not supplement, modify or alter any Work Product which
has been accepted by Customer or any Content (other than modifications strictly
necessary to upload the Content to the Website) except with Customer’s prior
written consent. Provider shall upload
all Content, including updates, to the Website within 24 hours of delivery to
Provider. Provider shall also permit
Customer to electronically transmit or upload Content directly to the Website.
(c)
Site
Backup. At Provider’s expense, Provider shall
maintain a complete and current copy of the Website on a server located at a
remote location. In the event that
service is interrupted to the Website, the remote server shall be immediately
activated so that public access to the Website continues without
interruption.
(d)
Site
Downloads. Provider at its expense shall make a
complete backup of the Website every day.
On the first day of every month, and at any other time as reasonably
requested by Customer, Provider at its expense shall deliver to Customer a
complete electronic copy of the Website (including all Provider Tools).
(e)
Server
Logs. On the first day of every month, and at any
other time as reasonably requested by Customer, Provider at its expense shall
deliver to Customer in electronic form the server logs of Website activity (the
“Server Logs”).
(f)
Standards.
Provider’s hosting standards shall conform to the following:
(i)
Availability
of Web Site. The Website shall be publicly available to
users a minimum of ___% of the time during any 24 hour period, ___% of the time
during any 7 day period, and ___% of the time during any 30 day period; and
there will be no period of interruption in public accessibility to the Website
that exceeds __ continuous hours.
(ii)
Response
Time. The mean response time for server response
to all accesses to the Website shall not exceed more than ___ seconds during
any 1 hour period.
(iii)
Bandwidth. The
bandwidth representing the Website’s connection to the Internet shall be
operating at capacity no more than ___ minutes in any 24 hour period.
(iv)
Security.
Provider shall prevent unauthorized access to the Shadow Site, other
restricted areas of the Website and any databases or other sensitive material
generated from or used in conjunction with the Website; and Provider shall
notify Customer of any known security breaches or holes.
(v)
Inapplicability
of Force Majeure. The foregoing standards shall apply
regardless of the cause of the interruption in service, even if the
interruption in service was beyond the control of Provider.
(vi)
Remedies. In
addition to other applicable remedies, Customer may immediately terminate this
Agreement without a further cure period if: (x) any breach of this Section
4.1(f) is not cured within the later of the next measurable period (only if
applicable) or 10 days, (y) the same subsection is breached a second time, or
(z) there are 2 breaches of separate subsections (even if cured) within any 6
month period.
4.2
Customer
License. During the period that Provider provides web
hosting services pursuant to this Section 4, Customer hereby grants to Provider
a non-exclusive, non-sublicenseable, royalty-free, worldwide license to
reproduce, distribute, publicly perform, publicly display and digitally perform
the Content and Work Product only on or in conjunction with the Website. Customer grants no rights other than
explicitly granted herein, and Provider shall not exceed the scope of its
license.
4.3
Trademarks.
Subject to the terms and conditions of this Agreement, each party hereby
grants to the other party a limited, non-exclusive, non-sublicenseable,
royalty-free, worldwide license to use such party’s trademarks, service marks,
trade names, logos or other commercial or product designations (collectively,
“Marks”) for the purposes of creating content directories or indexes and for
marketing and promoting the Website.
The trademark owner may terminate the foregoing license if, in its sole
discretion, the licensee’s use of the Marks does not conform to the owner’s
standards. Title to and ownership of the
owner’s Marks shall remain with the owner.
The licensee shall use the Marks exactly in the form provided and in
conformance with any trademark usage policies.
The licensee shall not form any combination marks with the other party’s
Marks. The licensee shall not take any
action inconsistent with the owner’s ownership of the Marks and any benefits
accruing from use of such Marks shall automatically vest in the owner.
5.
Payments.
5.1
Fees.
Except as otherwise specified in Exhibit A, Provider shall invoice
all fees monthly, and payment is due 30 days from delivery of the invoice. All fees quoted include, and Provider shall
pay, all sales, use, excise and other taxes which may be levied upon either
party in connection with this Agreement, except for taxes based on Customer’s
net income.
5.2
Expenses.
Customer shall reimburse Provider for all reasonable out-of-pocket
expenses which have been approved in advance by Customer and which are incurred
by Provider in the performance of services hereunder, including but not limited
to travel and lodging expenses, long distance calls, and material and supply
costs, within 30 days after Customer’s receipt of expense statements including
appropriate receipts or other evidence of the expense.
6.
Term And Termination.
6.1
Term. The
initial term of this Agreement shall be as specified in Exhibit A. Thereafter, this Agreement shall continue
until terminated with at least 90 days written notice.
6.2
Termination
for Cause. Except as otherwise provided for herein,
either party may terminate this Agreement upon the material breach of the other
party, if such breach remains uncured for 60 days following written notice to
the breaching party.
6.3
Termination
During Initial Website Development. In the event that Customer terminates
the Agreement prior to initial acceptance of the Work Product pursuant to
Section 2.5, Customer shall return all Work Product to Provider and Provider
shall return any Initial Content and refund to Customer any portion of the
Design Fee previously paid to Provider hereunder. All licenses granted hereunder shall terminate.
6.4
Termination
During Website Hosting. In the event of expiration or termination of
this Agreement while Provider is providing Web hosting services pursuant to
Section 4, Provider shall download all materials on the Website to a medium of
Customer’s choosing and deliver such materials to Customer by 5 p.m. the same
business day. In addition, at no cost
to Customer, Provider shall: (a) keep the Website publicly accessible for a period
of 90 days following the date of termination of this Agreement; (b) if the
transfer requires a change in the Domain Name, immediately upon the date that
the Website is no longer publicly accessible, and for a period of 12 months
thereafter, maintain the Website’s URL and, at such URL, provide 1 page
(including a hypertext link) that Customer may use to direct its users to its
new Website or some other URL of Customer’s choosing; and (c) if the transfer
does not require a change in the Domain Name, cooperate with Customer in
assigning a new IP address to the Domain Name as Customer may request and
transferring all operations of the Website to a new provider.
6.5
Effect
of Termination. Sections 1, 2.4, 6.5, 10, 11, 12, 13 and 14
shall survive termination of this Agreement.
Upon the termination of this Agreement for any reason and upon request
by Customer at any time, Provider shall promptly return, in their original
form, all Content and copies thereof and deliver the originals and all copies
of the Work Product in whatever stage of completion to Customer. Subject to Provider’s obligations pursuant
to Section 6.4, Provider shall remove all copies of the Content from servers
within its control and use reasonable efforts to remove any references to
Customer or the Content from any site which caches, indexes or links to the
Website.
7.
Provider Warranties.
7.1
Work
Product Warranties. Provider warrants that any Work Product,
Provider Tools or Provider-made changes to the Content shall not: (a) infringe
on the Intellectual Property Rights of any third party or any rights of
publicity or privacy; (b) violate any law, statute, ordinance or regulation
(including without limitation the laws and regulations governing export
control, unfair competition, antidiscrimination or false advertising); (c) be
defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (d)
be obscene, child pornographic or indecent; and (e) contain any viruses, trojan
horses, trap doors, back doors, easter eggs, worms, time bombs, cancelbots or
other computer programming routines that are intended to damage, detrimentally
interfere with, surreptitiously intercept or expropriate any system, data or
personal information.
7.2
Additional
Warranties. Provider warrants that: (a) any Work Product
or Provider Tools will conform to their applicable Specifications or acceptance
criteria when delivered and for a period of 1 year thereafter; and (b) there is
no outstanding contract, commitment or agreement to which Provider is a party or
legal impediment of any kind known to Provider which conflicts with this
Agreement or might limit, restrict or impair the rights granted to Customer
hereunder.
7.3
Year
2000. Provider warrants that any Work Product or
Provider Tools will: (a) include year 2000 date conversion and
compatibility capabilities including, but not limited to: century recognition; calculations which
accommodate same century and multi-century formulas and date values; correct
sort ordering; and interface values that reflect the century; (b) manage and
manipulate data involving dates, including single century formulas and
multi-century formulas, and will not cause an abnormal abend or abort within
the application or result in the generation of incorrect values or invalid outputs
including such duties; (c) provide that all date-related user interface
functionalities and data fields include the indication of the correct century;
and (d) provide that all date-related system to system or application to
application data interface functionalities will include the indication of the
correct century.
8.
Customer Covenants. During the period that
Provider provides Web hosting services pursuant to Section 4, Customer shall
not distribute on the Website any Content that: (a) infringes on the
Intellectual Property Rights of any third party or any rights of publicity or
privacy; (b) violates any law, statute, ordinance or regulation (including
without limitation the laws and regulations governing export control, unfair
competition, antidiscrimination or false advertising); (c) is defamatory, trade
libelous, unlawfully threatening or unlawfully harassing; (d) is obscene, child
pornographic or indecent; or (e) contains any viruses, trojan horses, worms,
time bombs, cancelbots or other computer programming routines that are intended
to damage, detrimentally interfere with, surreptitiously intercept or
expropriate any system, data or personal information.
9.
Disclaimer Of Warranties. EXCEPT AS SET FORTH HEREIN, EACH PARTY EXPRESSLY DISCLAIMS ALL WARRANTIES
OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE.
10.
Ownership.
10.1
Ownership
of Work Product. Provider hereby irrevocably assigns to
Customer all right, title and interest in and to all Work Product and
documentation produced pursuant to Customer’s requests for services hereunder
including, without limitation, all applicable Intellectual Property Rights
thereto. If Provider has any such
rights that cannot be assigned to Customer, Provider waives the enforcement of
such rights, and if Provider has any rights that cannot be assigned or waived,
Provider hereby grants to Customer an exclusive, irrevocable, perpetual, worldwide,
fully paid license, with right to sublicense through multiple tiers, to such
rights. Provider acknowledges that
there are, and may be, future rights that Customer may otherwise become
entitled to with respect to the Work Product that do not yet exist, as well as
new uses, media, means and forms of exploitation throughout the universe
exploiting current or future technology yet to be developed, and Provider
specifically intends the foregoing assignment of rights to Contractor to
include all such now known or unknown uses, media and forms of exploitation
throughout the universe.
10.2
Ownership
of Content and Website. As between Provider and Customer, any
Content given to Provider by Customer under this Agreement or otherwise, and
all User Content, shall at all times remain the property of Customer or its
licensor. Provider shall have no rights
in such Content or User Content other than the limited right to use such
content for the purposes expressly set forth in this Agreement.
10.3
Employee
and Subcontractor Contracts. Provider shall cause each individual or
company employed by Provider in connection with the Work Product to execute a
contract regarding confidentiality and assignment of rights prior to each such
individual or company’s commencement of services thereunder. Such contracts shall: (a) include a full
assignment of all rights to Customer, (b) include a waiver of any moral or
similar rights, (c) be freely assignable, and (d) contain restrictions on use
and disclosure. Further, with respect
to any subcontractors which it employs: (x) Provider shall obtain the written
consent of Customer, (y) Provider shall be responsible for the direction and
coordination of the services of such subcontractors, and (z) Customer shall
have no obligation to pay such subcontractor(s).
11.
Indemnity.
11.1
Customer
Indemnity. Customer shall defend Provider against any
third party claim, action, suit or proceeding alleging any breach of the
covenants contained in Section 8.
Subject to Section 11.3, Customer shall indemnify Provider for all
losses, damages, liabilities and all reasonable expenses and costs incurred by
Provider as a result of a final judgment entered against Provider in any such
claim, action, suit or proceeding.
11.2
Provider
Indemnity. Provider shall defend Customer against any
third party claim, action, suit or proceeding resulting from Provider’s acts,
omissions or misrepresentations under this Agreement (including without
limitation Provider’s breach of the warranties contained in Sections 7). Subject to Section 11.3, Provider shall
indemnify Customer for all losses, damages, liabilities and all reasonable
expenses and costs incurred by Customer as a result of a final judgment entered
against Customer in any such claim, action, suit or proceeding.
11.3
Mechanics
of Indemnity. The indemnifying party’s obligations are
conditioned upon the indemnified party: (a) giving the indemnifying party
prompt written notice of any claim, action, suit or proceeding for which the
indemnified party is seeking indemnity; (b) granting control of the defense and
settlement to the indemnifying party; and (c) reasonably cooperating with the
indemnifying party at the indemnifying party’s expense.
12.
Confidential Information.
Customer’s “Confidential Information” are any passwords used in
connection with the Website (or the Shadow Site), all Server Logs, all Work
Product and documents related to the Work Product, any Content which Customer
designates as confidential, and any other materials of Customer which Customer
designates as confidential or which Provider should reasonably believe to be
confidential. Customer’s “Confidential
Information” also includes the Website itself until such time as Customer
decides to make the Website publicly available to users. Provider’s “Confidential Information” is
defined as the source code of any Provider Tools. Provider understands and agrees that Customer does not want any
other Confidential Information of Provider, and should the parties believe that
additional confidential information of Provider needs to be disclosed to
Customer, the parties shall execute a separate non-disclosure agreement
regarding such information. Each party
shall hold the other party’s Confidential Information in confidence and shall
not disclose such Confidential Information to third parties nor use the other
party’s Confidential Information for any purpose other than as necessary to
perform under this Agreement. The
foregoing restrictions on disclosure shall not apply to Confidential
Information which is (a) already known by the recipient, (b) becomes, through
no act or fault of the recipient, publicly known, (c) received by recipient
from a third party without a restriction on disclosure or use, or (d)
independently developed by recipient without reference to the other party’s
Confidential Information.
13.
Limitations On Liability.
EXCEPT FOR BREACHES OF SECTIONS 4.1, 4.2, 4.3 AND 14.3, IN NO EVENT
SHALL EITHER PARTY BE LIABLE FOR ANY LOST PROFITS OR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES (HOWEVER ARISING, INCLUDING NEGLIGENCE) ARISING OUT OF OR
IN CONNECTION WITH THIS AGREEMENT.
14.
General Provisions.
14.1
Governing
Law. This Agreement will be governed and
construed in accordance with the laws of the State of California without giving
effect to principles of conflict of laws.
Both parties agree to submit to jurisdiction in California and further
agree that any cause of action arising under this Agreement may be brought in a
court in ___________ County, California.
14.2
Further
Assurances. Provider shall cooperate with Customer, both
during and after the term of this Agreement, in the procurement and maintenance
of Customer’s rights to intellectual property created hereunder and to execute,
when requested, any other documents deemed necessary or appropriate by Customer
to carry out the purpose of this Agreement.
14.3
Compliance
With Laws. Provider shall ensure that its Website
design and its web hosting services will comply with all applicable
international, national and local laws and regulations.
14.4
Severability;
Waiver. If any provision of this Agreement is held
to be invalid or unenforceable for any reason, the remaining provisions will
continue in full force without being impaired or invalidated in any way. The parties agree to replace any invalid
provision with a valid provision which most closely approximates the intent and
economic effect of the invalid provision.
The waiver by either party of a breach of any provision of this
Agreement will not operate or be interpreted as a waiver of any other or
subsequent breach.
14.5
Headings.
Headings used in this Agreement are for reference purposes only and in
no way define, limit, construe or describe the scope or extent of such section
or in any way affect this Agreement.
14.6
Assignment
and Subcontracting. This Agreement and Provider’s rights, duties
and obligations hereunder are personal to Provider and Provider may not assign
its rights, delegate its duties or subcontract its rights without Customer’s
prior written consent in Customer’s sole discretion. The sale, transfer or encumbrance of 25% or more of the ownership
interest in, or voting stock of, Provider or the merger of Provider into or
with any other third party or entity, shall be deemed an assignment for
purposes of this Section 14.6. Customer
may assign, transfer, delegate or grant all or any part of its rights pursuant
to this Agreement to any person or entity.
Any assignment, delegation or subcontract in violation of this Section
14.6 shall be void and of no effect.
The parties’ rights and obligations will bind and inure to the benefit
of their respective successors and permitted assigns.
14.7
Independent
Contractors. The parties to this Agreement are
independent contractors, and no agency, partnership, joint venture or employee-employer
relationship is intended or created by this Agreement. Neither party shall have the power to
obligate or bind the other party.
Personnel supplied by Provider shall work exclusively for Provider and
shall not, for any purpose, be considered employees or agents of Customer. Provider assumes full responsibility for the
acts of such personnel while performing services hereunder and shall be solely
responsible for their supervision, direction and control, compensation,
benefits and taxes.
14.8
Notice. Any
notices required or permitted hereunder shall be given to the appropriate party
at the address specified below or at such other address as the party shall
specify in writing. Such notice shall
be deemed given: upon personal delivery; if sent by telephone facsimile, upon
confirmation of receipt; or if sent by certified or registered mail, postage
prepaid, 5 days after the date of mailing.
14.9
Counterparts. This
Agreement may be executed in one or more counterparts, each of which shall be deemed
an original and all of which shall be taken together and deemed to be one
instrument.
14.10 Injunctive Relief.
Provider hereby waives any right to injunctive relief or rescission and
agrees that its sole and exclusive remedy for any breach or alleged breach,
termination or cancellation of this Agreement by Customer shall be an action
for damages and termination of its services hereunder. Provider agrees that Provider’s services are
unique and that Customer may suffer irreparable harm in the event of any breach
by Provider and that monetary damages in such event would be substantial and
inadequate to compensate Customer.
Consequently, Customer shall be entitled, in addition to such monetary
relief as may be recoverable by law, to such injunctive or other relief as may
be necessary to restrain any threatened, continuing or further breach by
Provider, without showing or proving actual damage sustained by Customer and
without posting a bond.
14.11 Insurance. Provider shall, throughout
the performance of its services pursuant to this Agreement, maintain at its
sole cost and expense: Comprehensive general liability insurance and broad form
contractual insurance (including automobile liability insurance and broad form
contractual coverage) with minimum limits of $1,000,000 combined single limit
per occurrence, protecting Provider and Customer from claims for loss or damage
to property or loss, damage or liability for injury or death to persons
occurring from any cause whosoever that may arise from or in connection with
the performance of Provider’s services under this Agreement or from or out of
any negligent act of omission of Provider, its officers, directors and
employees; and worker’s compensation insurance as required by applicable law.
14.12 Entire Agreement. This
Agreement, including the Exhibits attached hereto, sets forth the entire
understanding and agreement of the parties and supersedes any and all oral or
written agreements or understandings between the parties as to the subject
matter of this Agreement. It may be
changed only by a writing signed by both parties. Neither party is relying upon any warranties, representations,
assurances or inducements not expressly set forth herein.
In Witness Whereof, each of the parties hereto have executed
this Agreement as of the date first written above.
Provider: Customer:
By: By:
Title: Title:
Address: Address:
Fax: Fax:
EXHIBIT A
Services and Fees
Content
All Content shall be provided to Provider by Customer in the formats
specified below:
All text shall be provided in [ASCII, RTF, PageMaker, WordPerfect,
Word, PDF, or HTML].
All graphics shall be provided in [TIFF, GIF, JPEG, or PMP format].
Website
The Website shall not include any Provider Tools except for the
following specified below:
Platform Requirements
The Work Product and Provider Tools provided to Customer by Provider
shall be compatible with the following browser(s): [e.g. Netscape, MS Internet Explorer, AOL, Lynx]. [DESCRIBE WHICH VERSIONS AND HOW THESE
STANDARDS WILL BE UPDATED FOR FUTURE VERSIONS]
The Work Product shall be implemented for a __________ server running
on the following server software __________.
Services
For the Design Fee, Provider shall provide the following services in
accordance with the Milestone Delivery Schedule below. Examples include: Provider will prepare design specifications for the Website which
are consistent with the Specifications in Exhibit B.
Milestone Schedule
The Milestone Schedule for the project is shown on the chart below:
MILESTONE
DESCRIPTION |
RESPONSIBILITY |
DATE |
1. Agreement
on site goals |
|
|
2. Provider
and Customer agree on list of items to be included in Website, sorted into
topical categories |
|
|
3. Provider
prepares Website storyboard, including navigation scheme |
|
|
4. Provider
develops design parameters for pages |
|
|
5. Customer
tests and prototypes design |
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|
6. Customer
specifies changes to the prototype that are required to conform to
Specifications and/or to address issues not contemplated by Specifications |
|
|
7. Provider
resubmits revised prototype |
|
|
8. Provider
develops Style Guide |
|
|
9. Provider
makes final version of Work Product available on Shadow Site |
|
|
10. Customer accepts final version of Work
Product |
|
|
For the monthly web hosting fee, Provider shall provide the following
services:
[Examples include: ongoing HTML markups; content reloads; server
maintenance; hardware, software and Internet connection upgrades; site
navigation and link testing; end user support; Customer technical support;
server log analysis; specification of security levels provided by Provider;
transaction software to process transactions on-line, storage space on the
server (and if so, how much); secure access to Website to monitor performance;
access to telecommunications software, Website analysis/tracking software, etc.
(Be specific).]
Fees
* Design fee: _____________________
* Monthly web-hosting fee: ______________________
* Maximum per-hour charge: _____________________
* Other charges:
Term
_____ months from the Effective Date.
Project Liaisons
Provider Liaison:
Customer Liaison:
Domain Name
http://______________________
Exhibit B
Website Specifications
1.
The graphics
used in Customer’s Website shall be in [specify format].
2.
No item in the
Website shall exceed ___ pixels in width.
3.
Each page shall
have the following initial “body” statement: ____________________.
4.
Provider shall
develop the Website to project the highest professional image. Provider shall not include any links to
other sites without Customer’s prior written consent.
5.
The maximum
size for any page shall be _____, the average size of any page shall be ______,
and the user shall have the option to select a low-graphics version of the
Website to minimize download time.
6.
[Include other
specifications required by Customer].